We ship anywhere and everywhere! All orders are processed and shipped within 1-3 business days. Once we handle this, you'll receive tracking info, so you can count down the days.

If you have any further questions about shipping, please email us.

Orders in Australia are shipped from Sydney, NSW by Auspost. Once dispatched, they are estimated to reach you between 2-4 business days for same state delivery and 3-6 business days for interstate delivery. During high-volume periods such as the Holiday season, this shipping timeframe may vary.

All orders in Australia have a $10AUD flat rate shipping cost.

Orders outside of Australia are shipped by DHL Express. Once dispatched, they are estimated to reach you between 2-8 business days. During high-volume periods such as the Holiday season, this shipping timeframe may vary.

All International orders have a $50AUD flat rate shipping cost. Additional customs/duties/VAT may vary, depending on the country you're shipping to.

Online shopping is hard! If you haven't fallen in love with your Cillie piece and want to send it back, we'll happily take it off your hands. Just email us and we'll provide you with instructions and a return label, free of charge. Unfortunately, with certain international shipments, we can't cover customs/duties/VAT.

To be eligible for a return, please contact us within 10 days of receiving the product. This should give you enough time to decide if you've fallen for it. The product needs to be in its perfect condition- unworn, with the tags still on, in its original packaging. Send us an email with your order number and the product you want to return and we'll help you out.